Privacy Policy

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services related to seasonal terrace plant care. We are committed to protecting your privacy and ensuring transparency about our data practices.

Information We Collect

We may collect the following types of information:

  • Contact information such as name and email address when you submit our contact form
  • Information about your terrace care inquiries and preferences
  • Technical information including IP address, browser type, and device information
  • Usage data about how you interact with our website

How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide information about terrace plant care
  • Improve our website and services
  • Send you relevant content about seasonal care practices, if you have consented
  • Comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. We use both first-party cookies (set by our website) and third-party cookies (set by service providers).

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Advertising Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
  • Preference Cookies: Remember your choices and preferences

We may use Google Analytics and Google Ads to collect information about your use of our website. These services use cookies and similar technologies to analyze website traffic and deliver targeted advertisements. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage your Google Ads preferences through Google's Ad Settings.

You can control cookie preferences through your browser settings. For more detailed information, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: Request access to your personal information
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Request limitation of how we use your information
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing of your personal information
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Opt-Out: Opt out of the sale or sharing of personal information (where applicable)

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Third-Party Services and Data Sharing

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Third-party services we use include:

  • Google Analytics for website analytics
  • Google Ads for advertising services
  • Email service providers for communication
  • Hosting and cloud storage providers

Our website may also contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal information
  • Contract: When processing is necessary for the performance of a contract or to take steps at your request before entering into a contract
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services and website functionality

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to delete personal information we have collected from you
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring that you can exercise these rights. You have the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal information.

If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with your local data protection authority.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Email: reachus@plozarinxex.world
Address: 4159 Alexander Way SW, Edmonton, AB T6W 1A8, Canada
Phone: +1 (780) 469-5485

We will respond to your inquiry within 30 days of receipt, in accordance with applicable data protection laws.